WINE COUNTRY PATROL SERVICES
PATROLS
Randomized vehicle and foot patrols of the property by a fully uniformed WCP Private Agent driving a decaled WCP vehicle with green and amber lights for identification when necessary or during emergency situations.
Patrol Agents are assigned to specific zones that balances workload allowing quick responses to calls from dispatch and proactive patrols with community engagement.
PATROL ZONES
Wine Country Patrol creates zones (patrol areas) within every city balancing workload based on the amount of contracted patrols for each property, call volume, and response time to ensure fair distribution for Patrol Agents while also considering each properties needs factoring in the type of properties contracted, the specific security & safety goals for those properties, quick response times, and effective patrols.
PURPOSE
Protect the employing party's assets (property, people, equipment, money, etc.) from a variety of hazards (such as crime, waste, damages, unsafe tenant / resident / staff behavior, etc.) by enforcing preventative measures.
Maintain a high-visibility presence to deter and stop illegal inappropriate actions, looking for signs of crime, other hazards, taking action to minimize, prevent or stop damage, and reporting any incidents to our clients and emergency services, as appropriate.
Create a foundation of trust within the community or business with the client and tenants. To get and keep the area safe, comfortable, and appealing to the owner(s), general public, current tenants & staff including potential tenants & staff.
RESPONSE CALLS
During the contracted patrol hours Response Calls are included at WCP. Response Calls allow the tenants and staff to access WCP Private Agents through Dispatch at a moments notice.
- Suspicious Person(s)/ Activity Response
- Noise Ordinance Response
- Verbal Altercation Response
- Physical Altercation Response
- Alarm Response
- Property Damage Response
- Transient Camp Response
- Protest Response
- Parking Violation Response
- Crowd Control Response (Parking Lot Sideshows/ Parties)
REPORTS
WCP Reports are sent via email every morning from the prior shift. The Reports are color coded to identify low, medium, & high priority situations.
- Property Patrol Reports
- 602 Trespass Reports
- Incident Reports
- Property Damage Reports
- Suspicious Activity/ Person Reports
- Arrest Reports
- Noise Ordinance Reports
- Maintenance Reports
- Light Out Reports
- Trash Overflow Reports
- Parking Enforcement Reports (notice of violation & tow)
- Fire Watch Reports
- Call Log Reports
ADDITIONAL SERVICES
- Lock Up & Unlock Services
- Parking Enforcement (notice of violation and tow)
- Escort Services (staff, valuables, property, etc.)
- Traffic Control/ Safety Services
- Fire Watch Services
- Protest Stand-By Services